Recent Posts

Different Types of Water Losses You May Encounter

5/16/2022 (Permalink)

During water restoration, our teams of professionals come to your water loss and assess which category of water damage has occurred. Below you will see the different categories of water losses: 

  • Category 1: Is water from a clean source, such as a clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon factors such as time, temperature, and contact with contaminants.
  • Category 2: Has a significant level of contamination. Sources for category 2 water may include washing machine overflow; toilet overflow with urine, but no feces; or dishwasher overflow.
  • Category 3: Is grossly unsanitary/contaminated water, could be a sewage backup. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

If you encounter a water loss in your home or business, SERVPRO of East Portland is available 24/7 to assist with any water restoration needs!

Water Damage: Equipment SERVPRO Uses

5/16/2022 (Permalink)

What is a moisture meter? When you come across a bursting pipe or water machine overflow, SERVPRO is a phone call away to assess the water damage. One way SERVPRO assesses water losses is with moisture meters. 

Moisture Meters are utilized to determine the actual moisture content of different materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.

Another tool that SERVPRO uses while inspecting water losses is Thermohygrometers. Thermohygrometers measure temperature and relative humidity. SERVPRO can calculate and establish an environment most conducive to drying. With this tool, we ensure saturated materials are drying to industry standard. 

Water damages come in all sizes small and large. It does not matter the size of the water damage as long as the water is detected and taken care of properly. SERVPRO uses technology that helps our crews determine where moisture is after a water loss.

Why SERVPRO is the #1 Leading Restoration Company

5/16/2022 (Permalink)

SERVPRO is ranked as the #1 franchise in The 5 Top-Ranked Restoration Franchises You Can Start”. We have been around since early 1967. SERVPRO has nationwide recognition from various insurance companies as a prefered vendor. In fact, SERVPRO has been honored by Entrepreneur Magazine as the #10 ranked franchise in their franchise 500. With that being stated, SERVPRO of East Portland is honored to be a part of the highest ranking franchises. SERVPRO continues to serve local communities with one-stop shop services. Our teams of professional restores are proud to be a part of SERVPRO! SERVPRO of East Portland is proud to serve the community with highly trained teams. Our crews arrive at your loss promptly and are ready to deal with water, fire, mold, and COVID-19 cleaning on a 24/7 basis.

SERVPRO Works With Your Insurance Company

5/16/2022 (Permalink)

SERVPRO is a preferred vendor for many insurance companies. We have various services that can be billed through your insurance company. When you call your insurance agent to submit a water or fire loss, it is also important to call a team of professionals to properly take care of the damages. 

First step, report your water or fire loss to your insurance agent. Once your insurance company is aware of your loss, SERVPRO is next to call. Our team knows that responding to a loss in a timely manner is crucial. 

Next, SERVPRO of East Portland will come out and assess the damages that occurred to your property. Once we have that scope of work put together, we are ready to mitigate the damages. 

Last, our office team works hand and hand with your insurance company to ensure your property is taken care of! 

Our teams of professionals have been using specialized products and extensive training for many years. We stand on more than 50 years of experience and expertise to help your business or home. SERVPRO professionals are trained and experienced to assist in any water or fire loss you may come across.

Contaminated Water Losses

5/10/2022 (Permalink)

Did you know what raw sewage is significantly unsanitary? If you have a situation containing raw sewage, have a professional take care of the clean up and sanitation of the affected area. SERVPRO of East Portland has the training, equipment, and experience to safely handle any water loss with contaminants. Here are a few tips on what to do while you are waiting for professionals to arrive: 


  • Check your surroundings, is it safe to stay in the house?
  • Stay out of affected areas
  • If it is safe, remove items/contents out of affected areas
  • Do not turn on ceiling/wall fixtures if the ceiling or walls are wet
  • Call emergency service personnel if the situation is life-threatening
  • Treat all water as if it is contaminated

Water Leaks in Your Home

5/10/2022 (Permalink)

There are a few ways to prevent severe water losses to your home. For example, checking your home's plumbing for water leaks regularly. According to the EPA (ENvironmental Protection Agency), it is likely that a family of four has a water leak if their winter water exceeds 12,000 gallons per month. Also, a showerhead leaking at ten drips per minute wastes more than 500 gallons per year. That’s the amount of water it takes to wash 60 loads of dishes in your dishwasher.

In the event you run into a water leak in your home, SERVPRO of East Portland is a phone call away. Our teams are ready to respond to any size water loss at any time of day. Have the experts in water restoration mitigate where the water is coming from and restore your home “Like it never even happened.”

Rain Storm

5/9/2022 (Permalink)

Rain storms can have their ups and downs. This year in the Portland Metropolitan area we got hit with various rain storms. Our IICRC certified crews are called out to assist with the water restoration 24/7. There are a few important steps to take before a professional comes to mitigate the water damage. 

Promptly report your water loss to your local SERVPRO, have the experts deal with the weighty work. As the water restoration technicians are on their way, eliminating standing water after a storm is significant. If it is safe, you can do this by placing unused towels over the standing water. 

Once your local SERVPRO arrives they will be able to use the proper equipment to extract water, clean up, and mitigate the damages. Our crews are trained to use a variety of water detection and water extraction equipment to ensure proper water removal.

Your Local Water Remediation Team

5/9/2022 (Permalink)

When it comes to water damage, our teams of experts arrive in a timely manner and begin to mitigate the affected area and assess the extent of the damage that the water has caused. Depending on the circumstance of the situation, our team will begin by packing/removing items in your home to an unaffected region of the home, to be able to isolate the water damage. After all of the items have been removed from the affected areas, the specialists begin to extract and remediate the water damage. 

As a Portland resident you might be aware of the current storms we face as we move into the summer season. If you are one of the homeowners that have had damage to your home due to this Storm give SERVPRO of East Portland a call. 

SERVPRO of East Portland has our trucks ready 24/7 to assist with any storm events that occur. 

How to Deal with Fire/Smoke Losses

5/9/2022 (Permalink)

When a heavy fire hits your home there are many cherishable items that can have fire/smoke damage to them, such as photo albums, clothing, and furniture. When a fire occurs inside a home, smoke can quickly travel throughout the house. 

For example, in a kitchen that has been affected by a large fire, smoke leaves not only soot and ash in color but deposits and layers on surfaces of contents. SERVPRO of East Portland is here to help identify and remediate smoke, ash, soot, and fine residues a fire can cause. 

At SERVPRO we use smoke/fire remediation solutions and techniques to safely remove smoke residues from contents and restore them to preloss condition. 

If you ever need any fire/smoke remediation services, your local SERVPRO of East Portland is a phone call away.

Why to choose SERVPRO Instead of Other Restoration Companies?

5/9/2022 (Permalink)

SERVPRO has been in the business since 1967, with many years of involvement and expertise over 2,000 franchises have been established throughout the U.S. SERVPRO has prepared various teams who specialize in water restoration, fire/smoke remediation, and significantly more. Our team is licensed and trained in all areas, including fire remediation and are able to handle any fire situation. 

It is important to choose the right restoration company that meets your needs. In a stressful situation experts in the area are needed. SERVPRO of East Portland has IICRC smoke/fire certified crews on the go to assist with smoke remediation. SERVPRO is ready 24/7 to assist any fire loss at any time. We understand the difficulties when encountering such hardship, we are the professionals ready to make your life easier.