Recent Posts

Water Damage Causes

2/11/2020 (Permalink)

Weather incidents account for more than half of all homeowner’s insurance claims, with wind, pipes freezing and bursting, roof and flashing leaks and ice dams among the major causes of home damage during weather events.

That’s according to The Travelers Companies Inc., which released information identifying the most common and costliest homeowners’ claims based on a review of its U.S. homeowners insurance claims made from2009 to 2015.

Weather cannot be controlled, but other homeowner insurance claims can be reduced. Water Damage makes up 20% of all homeowner insurance claims. There are typically two main causes of water damage — weather events, such as rain or snow melt, and other issues, such as pipes bursting or leaking. By comparison, more water damage is caused by events such as a pipe bursting, or plumbing or appliance issues, than from the weather.

Two ways homeowners can reduce water damage claims is to winterize their pipes by properly wrapping them and changing water supply lines to appliances and toilets that show wear.

Should you have any questions about water damage prevention or have water damage call SERVPRO of East Portland at (971) 279-2420.

Water Misfortune

1/30/2020 (Permalink)

Water misfortune can happen with small notice and immediately spread throughout your home or business. For example, If recent storms have caused flooding or a pipe has burst, our technicians are on the go to respond to water loss incidents 24/7 with our industry-driving equipment. Water loss situations can vary in severity, many losses require our skilled services and effective mitigation tactics. Our green trucks and enclosed trailers are fully loaded with gear that meet the IICRC standards. SERVPRO of East Portlands crews are exceptionally prepared experts that will screen and report the drying procedure to restore your property “Like it never even happened.” SERVPRO of East Portland is available for the community in the middle of the night or on a holiday. Do not hesitate to call SERVPRO of East Portland.

What is Smoke?

1/14/2020 (Permalink)

We all know smoke, we have seen it coming from our fireplaces, or even smelt it when driving past a fire. But what is smoke? When something is on fire, it begins to decompose. As it is decomposing it will release solid particles, gases and aerosols. A Fire and Water Clean up and Restoration company is immediately needed to start the cleaning process. 

SERVPRO of East Portland understands the dangerous outcomes of a fire. Our crews are IICRC trained and fast responding when it comes to fires. 

One of the items our crews look out for is soot. When the smoke settles onto surfaces, the particles become a buildup that is viewed as soot. Soot contains various types of acids that can cause staining and consumption whenever left excessively long on materials. 

At SERVPRO of East Portland our technicians are prepared to recognize and clean a wide range of smoke and their deposits.

How to Prevent Damage to your Home

1/14/2020 (Permalink)

The winter of 2020 is upon us and planning ahead could prevent damage to your house and having to call SERVPRO of East Portland. The Centers for Disease Control and Prevention recommends taking the following steps to protect your most valuable asset:

  • Insulate any water lines that run along exterior walls so your water supply will be less likely to freeze.
  • Caulk and weather-strip doors and windows.
  • Insulate walls and attic.
  • Install storm or thermal pane windows or cover windows with plastic from
    the inside.
  • Repair roof leaks and cut away tree branches that could fall on your home
    or other structures during a storm.

Snow, ice and freezing temperatures all have the potential to cause you to have to file an insurance claim. Taking some precautionary measures today can save you time and money later.

SERVPRO “Like it never even happened.”

The Air Mover VS the Fan

1/14/2020 (Permalink)

SERVPRO of East Portland wants to get your property dry and back to normal as quickly and efficiently as possible. One of the best ways to dry a water damage is using air movers. Wait. Isn’t an air mover just a fan? In a way, yes, it is. But it actually blows air at a stronger and faster rate than a regular household fan.

Our air movers are designed to perform on any size loss, commercial and residential. Depending on the severity of the water damage, different styles of air movers are used. Commercial properties typically require multiple styles of air movers. 

Airflow is one of the most important aspects of drying a structure correctly. Air movers are designed with that in mind. If you blow air directly into a wet wall, you will only be pushing more moisture deeper into the wall. Air movers are made to be angled and work with the science of drying to push the air along the structure to carry the moisture away and dry it. You cannot accomplish that with a regular house fan.

A household fan is designed for cooling off environments. The airflow from it will be straight on (pushing the moisture further into the structure), and not as strong. When the airflow is that low it will take longer to dry, risking mold growth.

Freddy gets a Shower

1/14/2020 (Permalink)

She asked him not to put the toilet in himself. She had a plumber in mind, they would just have to wait until she got back from her trip. He meant well, he really did. He wanted to surprise her and have it done before she got back. I don’t know why that meant he had to do it by himself, rather than call a plumber to come. But here we are, that is how I found myself dripping wet from a hose that was not attached properly.

He came into the bathroom in the middle of the night to find it flooded in a couple inches of water. Luckily, he remembered seeing a commercial for SERVPRO of East Portland earlier that day. A quick Google search he found the number to his local SERVPRO of East Portland Franchise right away. He was able to get the water turned off while we waited for SERVPRO of East Portland to arrive. I was honestly shocked that even at two in the morning they came out and were helping us!

He showed the SERVPRO of East Portland employee the bathroom, and the technician started getting to work immediately. After he looked around, and took some measurements he explained exactly what SERVPRO of East Portland was going to do step by step. First step was extracting all the standing water before they could put any drying equipment down. Once the water was removed, SERVPRO explained to him that he really needed to get a plumber out to fix the hose, so he didn’t end up with the bathroom flooded again.

It's been several days now; the plumber came out and installed the toilet correctly and SERVPRO of East Portland has been out every day to check to see if we are dry yet. We probably would have been dry by now, but he kept turning off the equipment at night. He said it was too loud, I didn’t mind the noise but then again, my ears are made of porcelain, so I can’t really hear anything. SERVPRO of East Portland  took the time to explain to him that if he keeps turning the equipment off it will take longer to dry, and he is risking getting mold. He decided he would just sleep on the couch to get away from the noise.

Once he left the equipment on, everything started drying and it should all be done by tomorrow! She is coming home the next day and SERVPRO of East Portland will be able to have everything back to normal before she even steps foot in the house! He really didn’t want her to have to live with the mess of his screwup, so it was great SERVPRO of East Portland was able to come in and handle it all so quickly. “Like it never even happened.”

Sprinkler malfunction in Commercial Facility

3/25/2019 (Permalink)

Commercial Water Damage Water in a commercial warehouse.

SERVPRO of East Portland deals with commercial water damages on a regular bases. While they may be larger than residential counterparts, they still use the same equipment and approach. No matter the size, our quality stays proficient. 

In this picture we see a shot of a warehouse in a commercial building, where the water was coming from a malfunctioning water heater. The flooring might not require much attention, but the ceiling and roof may require significant structural repair. This is where SERVPRO of East Portlands expertise comes in. 

Our technicians had trucks ready with state of the art equipment to immediately mitigate and start the drying process.  

We are a one stop shop and bring your project to completion. SERVPRO "Like it never even happened." 

Cleaning up after a fire

3/25/2019 (Permalink)

Fire damaged furniture.

Many homeowners think that they can clean-up smoke damage to their home after it has been burned in a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job.

Bring in the Fire Damage Pros

First off, a house that has been burned in a fire is typically not safe to enter or spend time in. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until professionals tell you it is safe to do so. 

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your as soon as possible. Ash and smoke, if left untreated, will cause corrosion, discoloration and a lingering powerful and offensive odor. Ash, specifically, will start causing damage and discoloration almost immediately and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring within minutes. Metals will easily tarnish and corrode and fiberglass will begin to yellow. 

If you get fire damage restoration professionals in soon enough after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the damage becomes worse and worse and the costs to repair will begin to skyrocket within just a few weeks!

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will identify what can be salvaged and cleaned and what cannot be and must be completely replaced. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

Contact SERVPRO of East Portland at (971)279-2420. We are here to help you throughout your fire restoration process.

When Storms or Floods hit East Portland, SERVPRO is ready!

3/25/2019 (Permalink)

SERVPRO is ready!

SERVPRO of East Portland specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit East Portland, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today - (971)279-2420

Why SERVPRO is your Commercial Restoration choice

3/25/2019 (Permalink)

As a commercial business owner, you want to choose a company who is not only going to provide your clients quality services but also fast services. That's why customers call us, SERVPRO of East Portland as their trusted provider because when they call, they know that we are quickly arriving to the scene and working long days to get the job done for them.

We have serviced many different commercial clients in East Portland from warehouses, churches, libraries, to insurance offices, and much more.

We will offer direct billing to your insurance company, including all the photos, moisture maps, and estimate to allow you to focus on your job.

We'd love to help you and your business in your time of need. Just give us a call at (971)279-2420.